5 Important CRM Trends That Will Rev Up Business
CRM trends come and go in the automotive industry, but these five are sure to improve your bottom line – and that’s a trend we can all appreciate.
The automotive industry is undergoing a dramatic transformation. Even longtime automotive executives like Bob Lutz think dealerships are ultimately doomed. And auto retail isn’t alone. Retail as a whole is in the midst of a crisis, with brands like Toys ‘R’ Us, American Apparel, and Claire’s declaring bankruptcy. These days, it seems we’re all attached at the hip to our smartphones. We rely on them for just about everything — shopping, reading, communicating, working and being entertained. Every driver should important to do some research before making any purchases. Understanding Auto…